Product Questions
How do I order samples?
Trade and Dealer receive 75% off sample orders. Eligible members can access full details of our sample program directly through their Dashboard, including available sample products, pricing, and ordering instructions.
Where can I find the item dimensions?
On each item page below the “Add to Cart” button, there is a dimensions section. If you click on that section, you’ll see the basic dimensions listed.
What kind of gemstones do you use? Are they all semi-precious?
All of our gemstones are real, hand-carved, and semi-precious. Each one is chosen for its natural beauty and unique character, so no two are exactly alike. In addition to semi-precious stones, we also offer a few carefully selected synthetic material
How do I polish the hardware?
The most preferred way to take care of hardware is to regularly dust the product with a soft cloth. If needed, we advise that all of our products be cleaned with a slightly damp soft cloth and mild soap. Once it is cleaned, then wipe it with a clean,
What kinds of finishes do you have?
We offer a wide range of brass finishes to suit different styles and projects, including polished brass, polished nickel, burnished brass, and unlacquered brass. Each finish is carefully designed to highlight the beauty of our hardware and complement
Understanding Prop 65 Warnings on Modern Matter Products
Modern Matter hardware is made from solid brass, a durable material that naturally contains trace amounts of lead. While the lead content is well within federally permissible limits, California’s Proposition 65 requires labeling for any detectable le
Where Modern Matter hardware is made?
At Modern Matter, we are committed to exceptional quality and craftsmanship in every piece. Our solid brass components are hand-cast, gemstones are meticulously hand-cut and polished by skilled artisans, and our luxury materials are carefully sourced
Why does my gemstone hardware look slightly different from the photos online?
At Modern Matter, we proudly feature natural gemstones that are individually carved from raw mineral formations; each with its own story, character, and origin. Because these stones are naturally harvested from cave systems and geological deposits, n