How can I make an exchange?Updated 3 months ago

Need a different size, finish, or style? Exchanges for eligible items are complimentary through our returns portal. We’ll provide a prepaid return label for your original item and complimentary standard shipping on your replacement order.

Eligible items may be exchanged for other item(s) of equal or greater value. If your selected replacement has a higher price, the difference will be collected at the time of checkout for your exchange order.

How exchanges work:

1. Start your exchange through our returns portal by selecting the item(s) you’d like to return and your preferred replacement item(s).

2. Once your exchange is submitted, a prepaid return shipping label will be issued, and your replacement order will be created automatically.

3. Your replacement order will ship separately as a new order with complimentary standard shipping.

4. After your original item(s) are received and inspected by our Customer Care team, your return will be processed, and the corresponding credit will be applied to finalize the exchange.

Return labels are valid for 10 days from the date of issue.