Modern Matter

Thank you for your support during our Black Friday &amp; Cyber Monday Sales (November 25&#x2013;December 2, 2025). Due to high demand, please review the following shipping updates:<ul><li style="font-family: Arial, Helvetica, sans-serif;">In-Stock Items: All in-stock item orders are shipped via UPS within&#xA0;10 business days.&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">Back-Orders &amp; Pre-Orders: Back-ordered items may result in multiple shipments. Pre-orders may take up to 8 weeks for delivery.</li></ul>Important Notes:<ul><li style="font-family: Arial, Helvetica, sans-serif;">We ship orders complete, meaning your order will not ship until all items, including back-ordered items, are available.</li><li style="font-family: Arial, Helvetica, sans-serif;">We cannot ship to PO boxes, so please provide a physical address for delivery.</li></ul>If you have any questions or need assistance, feel free to contact us at <a rel="noopener">hello@modern-matter.com</a>. Thank you for your patience and understanding!

Thank you for your support during our Black Friday & Cyber Monday Sales (November 25–December 2, 2025). Due to high demand, please review the following shipping updates:. Important Notes:. If you have any questions or need assistance, feel free to co

Shipping Notice: Black Friday & Cyber Monday Sales

Order Status

How Can I Track My Order?

What is the lead time for an order I just placed?

When can I expect my Pre-Order to ship?

How do I handle a return?

How Can I Make an Exchange?

My order arrived damaged. What do I do?

Returns & Exchanges

The Item I want is Out of Stock, How Can I Find Out When It’ll Come Back?

Can I Pre-Order an Out of Stock Item?

Why Aren't I Able to Add More of This Item to my Cart?

Back Ordered Items & Stock Inquiries

Do You Have a Trade Program?

I applied for the Partner Program, What Next?

The Trade Application Says I Already Have an Account?

I Have a Trade or Partner Program Account, Why am I Being Charged Tax?

I Have an Account Already, Can I Sign up for the Trade or Partner Program?

Partner Programs & Trade

How do I order samples?

Where can I find the item dimensions?

What kind of gemstones do you use? Are they all semi-precious?

How do I polish the hardware?

What kinds of finishes do you have?

Understanding Prop 65 Warnings on Modern Matter Products

Where Modern Matter Hardware is Made?

Why does my gemstone hardware look slightly different from the photos online?

Product Questions

What payments do you accept?

How much does shipping cost?

Do you ship internationally?

Payment Methods & Shipping Information

Do you ever have sale events?

Sale Information

Do you accept special and custom orders?

How do you work for commercial projects?

What is your warranty?

California Prop 65 Warning

Warranty & Special Requests

Shipping Notice: Black Friday & Cyber Monday SalesUpdated 2 months ago